Information Technology and Total Quality Management

Catalogue des cours de Télécom Ecole de Management

Code

MIS 7011

Niveau

Graduate (M2)

Domaine

Systèmes d’information

Langue d'enseignement

Anglais

Crédits ECTS

1,5

Heures programmées / Charge de travail

15 / 25

Responsable(s)

  • GUPTA Bhumika

Département

- Management, Marketing et Stratégie

Objectif

Understand the notion of quality of products and services. Understand that it is much more than technical issues. Learn some useful techniques, and apply them in a simulation.

Contenu

The students get a good insight of the notion quality, what it is, and how it can be integrated in any company. Several specific techniques are taught, that are useful in assuring quality of products and services.

Prérequis

 

Mots-clés

 

Evaluation

Group work, exercises, case analyses and presentations

Approches pédagogiques

Mix of theory and practice, through extensive simulations and case studies.

Programme

Programme grande école,Master of Science

Fiche mise à jour : 30/03/2017 11:15:26